Grading of Engines, Cars & Accessories

We grade according to generally accepted standards established by the major train clubs and commonly used by knowledgeable collectors. They are summarized here for your convenience:

In addition to the general overall grade assigned to the item, we also note significant flaws to help you understand the true condition of an item. That could include reproduction parts, missing items, alterations, cracks, broken steps, melt spots, deep scratches, chips, rust, battery damage, fading, stains, distorted lettering, decal peeling, dents, warpage, foreign paint or other substances, etc.

In addition to the general overall grade assigned to the item, we also note significant flaws to help you understand the true condition of an item. That could include separations, tape, tape residue, glue residue, rips, tears, holes, creases, water & oil stains, rust & battery stains, discolorations, fading, missing flaps, missing panels, missing inserts, insect nibblings, writing, foreign labels, foreign substances, wrong ends being open, dirt, alterations, peeling, distorted sides, etc.

Note that no insert, outer sleeve, shipping carton, master carton, companion box, etc., is included unless stated. Please ask questions -- we will describe everything thoroughly. Your satisfaction is our goal.

Guarantee Policy - Operation & Condition

All engines, accessories, operating cars, and transformers work (operate properly) unless marked "As Is." In addition, as noted in the "Grading" sections, we grade according to the standards used by the TCA and other commonly used approaches. Further, we will describe every item thoroughly prior to shipping. However, if you are dissatisfied with anything, call and return within 7 days; we will reimburse your money as noted in the "Returns & Refunds" section.

Returns & Refunds

• We insure all shipments. If package and/or contents arrive damaged, contact us immediately!
  
  
• If an item has not been described accurately and you are dissatisfied with its condition, we will refund ALL OF YOUR MONEY!
• If an item is not working properly and you have not tried to fix it yourself, we will repair it FREE OF CHARGE!
  
  
• If you order the wrong item or have changed your mind about it, call and return within 7 days; we will provide you with a "STORE CREDIT" equal to your payment less the shipping cost and less 20% for restocking.
  
  
• Please do not return any merchandise without discussing it with us first AND getting a RETURN AUTHORIZATION NUMBER.
• Note that any item being sent back for any reason must be returned in the same condition as originally shipped.
  
  
• No returns after 7 days.

Payment and Shipping Information		~ Placing Orders ~